Privacy Policy

Effective Date: August 28, 2025

Protecting your privacy is our priority. This Privacy Policy applies to Black Swan Insurance Services and outlines how we collect, use, and protect your information when you interact with our website at blackswan-ins.com or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide, such as:

  • First and last name
  • Email address
  • Phone number
  • Mailing address
  • Employer and job title
  • Design discipline

We also collect billing information when you purchase services. This is used only to complete your transaction.

We may collect technical information automatically, such as IP address, browser type, and referring pages, to improve your experience. Cookies may be used to store preferences and personalize your visit. You can disable cookies in your browser settings if desired.

How We Use Your Information

We use your information to:

  • Provide requested services and support
  • Respond to inquiries
  • Process payments
  • Send email updates, newsletters, and occasional promotions
  • Conduct marketing campaigns across email, SMS, social media, and other channels
  • Manage advertising campaigns through third-party platforms, including LinkedIn Campaign Manager, to deliver relevant content, promotions, and offers
  • Maintain and manage lead lists in compliance with applicable laws and platform requirements
  • Analyze marketing effectiveness and improve the way we engage with current and prospective clients

Email, SMS, and Marketing Communications

We use HubSpot and other approved platforms to send communications and track engagement (e.g., when emails are opened, links are clicked, or messages are received).

You may unsubscribe from marketing emails or opt out of SMS and other promotional communications at any time by following the instructions in the message or by contacting us at info@blackswan-ins.com.

Data Sharing

We do not sell your personal information. We may share your information with trusted service providers (e.g., payment processors, IT support, marketing platforms) solely to deliver and improve our services. These providers are required to protect your data.

Your Rights – California Residents

If you live in California, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what data we collect
  • The right to request deletion of your data
  • The right to opt out of the sale or sharing of personal data (not applicable here)
  • The right to limit use of sensitive personal information (we do not collect it)

To make a request, please email us at info@blackswan-ins.com.

Children’s Privacy

Our site is not intended for children under 13, and we do not knowingly collect their personal information.

Security

We use industry-standard protections, including SSL encryption and secure service providers. However, no internet transmission is 100% secure.

Changes to This Policy

We may update this policy from time to time. Significant changes will be posted on our website or communicated by email if applicable.

Contact Us

If you have any questions, contact us at:

Black Swan Insurance Services
 1255 Treat Blvd, Suite 300
 Walnut Creek, CA 94597
 Email: info@blackswan-ins.com
 Phone: 925-298-2025

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